Shipping policy
Eclat Shipping Policy
At Eclat, we work with trusted suppliers to get your order packed and shipped to you as quickly as possible.
Where We Ship
We currently ship to the following countries:
- Czech Republic
- Italy
- Germany
- Poland
- France
- Netherlands
- Spain
- Great Britain
- United States
Don't see your country on the list? No problem. Click the message button in the bottom left corner of our store, send us your location, and we will do our best to make it work for you.
Shipping Times
Once your order is confirmed, it is forwarded to our suppliers who dispatch it on your behalf. Estimated delivery times are as follows:
- Europe: 3 to 10 business days
- United States: 4 to 12 business days
Please note that these are estimates and may vary depending on your location, carrier, or customs processing.
Order Processing
Orders are typically processed and forwarded to our suppliers within 1 to 2 business days after purchase. You will receive a confirmation once your order is on its way.
Delays
While we always aim for the fastest delivery possible, we are not responsible for delays caused by shipping carriers, customs, or circumstances outside our control. If your order is taking longer than expected, feel free to reach out and we will look into it for you.
Contact Us
For any shipping related questions, click the message button in the bottom left corner of our store and we will get back to you within 24 hours.