Refund policy

Eclat Return & Refund Policy

At Eclat, your satisfaction is our priority. That's why we offer a 30-day money back guarantee — but only under the following conditions:

You are eligible for a full refund if:

• Your order arrives damaged or broken
• You received the wrong item or variant
• Your order never arrived

How to request a refund: Simply contact us within 30 days of your purchase date with your order number and a photo or description of the issue. We'll take care of the rest as quickly as possible.

Please Note:

We do not offer refunds for change of mind purchases. We encourage you to read the full product description, FAQs, and reviews before placing your order. If you have any questions before buying, our team is always happy to help — just click the message button in the bottom left corner of the store and we'll get back to you within 24 hours.